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ACC offers our Teleticket System software package with our multiple options

 

The  Suite is an efficient complete turnkey solution to the “Screening” and “Positive Response” issue of Locates designed to get tickets to the locators and cleared as quickly and effortlessly as possible. The System will receive your tickets in the original format from any One Call Center and then go to work transmitting the Locate Tickets directly to the locators in the field. Ticket retrievals are simple and fast with the powerful search engine. Choose how long you want to keep, access and archive. Ticket export, custom reports and auto ticket dispatch are a few options available.

KEY ITEMS

  • Receive tickets via E-mail or modem
  • Integration with any Call Center
  • Can receive from multiple call centers
  • Can be configured for any Lab service
  • All software packages come with single user license
  • The Teleticket STD and e enterprise are built with server hardware configuration
  • Will save time and money, cost savings receiving tickets and improved efficiency in ticket distribution

Product Information:

Models

Description of model

Price
Lite

Entry level Ticket Management receives tickets and stores in a database for quick lookup

call
STD

LAN/WAN Remote Ticket Management Suite, receives tickets and retransmit 24/7/365 Auto

call
e nterprise

High Volume Ticket Management Suite.  Same as Teleticket STD

call

Product Details

Lite

STD Standard

e nterprise

  • Receive tickets via email or modem

  • Can be configured for multiple call centers

  • Designed for 1 to 400 tickets daily

  • Quick ticket lookup by any item in ticket in 10 to 15 seconds

  • Reprinting of tickets if needed

  • Storage of ticket information after locate has been completed

  • Close tickets with onsite pictures attached

  • Can be networked with additional client access

  • Can function similarly as our RO printer using local or network attached printers

  • Has report module to export ticket data to *MS excel or word programs for additional modifications.

  • Monitors ticket retrieval 24/7/365

  • Emergency visual and audible alarm when any emergency ticket is detected.

 

 

 

  • Receive tickets via email or modem

  • Can be configured for multiple call centers

  • Designed for 1 to 1000 tickets daily

  • Quick ticket lookup by any item in ticket in 10 to 15 seconds

  • Reprinting of tickets if needed

  • Storage of ticket information after locate has been completed

  • Close tickets with onsite pictures attached

  • Can be networked with additional client access

  • Can function similarly as our RO printer using local or network attached printers

  • Has report module to export ticket data to *MS excel or word programs for additional modifications.

  • Monitors ticket retrieval 24/7/365

  • Can identify tickets and retransmit to printer, email, blackberry, cell phone, fax,  automatically

  • Emergency visual and audible alarm when any emergency ticket is detected.

  • Emergency tickets can be retransmitted on priority to all of the above items

  • Receive tickets via email or modem

  • Can be configured for multiple call centers

  • Designed for 1 to 15000 tickets daily

  • Quick ticket lookup by any item in ticket in 10 to 15 seconds

  • Reprinting of tickets if needed

  • Storage of ticket information after locate has been completed

  • Close tickets with onsite pictures attached

  • Can be networked with additional client access

  • Can function similarly as our RO printer using local or network attached printers

  • Has report module to export ticket data to *MS excel or word programs for additional modifications.

  • Monitors ticket retrieval 24/7/365

  • Can identify tickets and retransmit to printer, email, blackberry, cell phone, fax,  automatically

  • Emergency visual and audible alarm when any emergency ticket is detected.

  • Emergency tickets can be retransmitted on priority to all of the above items

 


Information Request Form

Select the items that apply, and then let us know how to contact you. Email: info@acc-americancomputer.com

 

 

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Last modified: 06/15/09